Incident management through heat maps

Incident management through heat maps


23.07.2021

Record of incidents

Catalan beaches do not have a centralized incident management system. This task is at the discretion of the local authorities of each of the 69 Town Halls that have beaches in their territory and of the companies that manage the Rescue and Lifeguard services.

Some of these companies have started using software that can generate a heat map of the incidents. In other words, incidents can be viewed on a map and depending on their intensity in a certain area, they appear in a more green (lower density) or redder (higher intensity) color.

These maps are widely used in wave forecasting systems and also to show the different temperatures of a territory.

How do heat maps work in incident management?

The main feature that is needed to work with heat maps or heat maps is the geolocation of the incident that is registered. In other words, when registering, the event must be positioned on a map. Then, through a software that generates the maps, we can visualize the cold areas in green (where there are few incidents), the temperate areas in yellow (where the density of incidents is somewhat higher) and finally the areas hot red (where the density of the incidents is high)

Advantages of heat maps in managing incidents on beaches.

The main advantage of incident management using heat maps is the ease they provide to know the situation at a glance. It is very different to have 200 incidents in an excel spreadsheet than to visualize them on a heat map. In addition, if incidents are loaded in real time, the beach manager can know at all times which are the "hot" areas and can make decisions quickly.